Return Policy & Authentication Guarantee

 

Return Policy and Authentication Guarantee

Authenticity Assurance

At The Boujee Pineapple, we take pride in offering genuine, preloved designer handbags and accessories. To ensure the authenticity of our items, we follow a rigorous process:

  1. Third-Party Authentication: All our products are meticulously authenticated by Real Authentication, a trusted third-party service. Their experts verify the legitimacy of each piece, giving you peace of mind when you shop with us.

Return Policy

We want you to be completely satisfied with your purchase. Here are the details of our return policy:

  1. Within 30 Days: If you receive an item that you believe is not authentic, you have 30 days from the date of delivery to initiate a return.

  2. Conditions for Returns:

    • The item must be in the same condition as when it was shipped, with all original tags intact.
    • Please observe the pictures provided on our website and ask any questions you may have before making a purchase.
  3. Refund Process:

    • Upon receiving the returned item, we will conduct a thorough investigation.
    • If it is indeed proven to be not authentic, we will process a full refund to your original payment method.

Important Notes

  • All items are sold in preloved condition, which means they may show signs of wear. We encourage you to appreciate the unique character of each piece.
  • All sales are final unless the item is found to be inauthentic.

Thank you for choosing The Boujee Pineapple for your luxury goods. If you have any further questions, feel free to reach out to our customer service team.

Happy shopping! 🛍️